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SME Northamptonshire Business Awards 2019
GenieWINNER: Best Customer Service
SME Northamptonshire Business Awards 2019

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05 Sep 2019

Fabulous flexibility for your Salon

Your valued customers come back time and again because they enjoy the magical marvels worked by you and your team. That’s why it’s important to keep your team together and to help everyone to achieve an inspirational work-life balance – and that includes you too.

 

Being flexible

It’s time for children to abandon their Magic Summer Kingdom and head back to school. Parents, grandparents, aunties and uncles are all hoping the Time Fairy can help them to deal with school drop-offs and collections, sports and after-school clubs, events and trips.

 

fabulous flexability for your salon imageAs a business owner, one of the best ways to build loyalty with your employees is by understanding what make their world wonderful. It’s also important to think about your own needs too.

 

Incentives like bonuses or gifts will make your employees feel appreciated, but flexibility when needed can give them confidence, reduce stress and make sure they continue to sprinkle their stardust around your salon. The more flexible you are, the more willing they will be to add a little bit of extra sparkle and shine.

 

Lovely leave

Helping your team to plan their family holidays so that they can enjoy time with their children is one way to fulfil their wishes. But, if you don’t have a magic wand, how will you manage if everyone wants to book their leave at the same time?

 

Your employees can start to build up their leave entitlement from their very first day. For the first year you can allow leave entitlement one month at a time, so they will need to build up enough before they can take time off. However new employees might already have booked their flight on a magic carpet to a kingdom far, far away; refusing to let them go might spoil the love potion.

 

Your long-standing full-time employees are entitled to over five and a half weeks’ leave. Depending on the size of your team, it can be a challenge to fit it all in and keep everything serene.

 

Abracadabra! A perfect plan

Our Genies are experienced administrators and are no strangers to the Dark Art of diary management.

 

One of the truly magical things they can do is make sure annual leave is included nice and early and kept up to date. Everything can run smoothly; you won’t need a crystal ball to know what’s happening. Regular bookings can be beautifully reorganised when your customer’s favourite therapist or stylist is away.

 

You won’t need a lucky charm, a four-leaf clover or a black cat. Just a Genie.

 

Surprise, surprise!

Of course, even a well-cast spell can’t include things that are truly unexpected. A poisoned apple or an accident with a cauldron can lead to time away for one of your glory of unicorns.

 

There’s no need to reach for your stress-busting amethysts and rose crystals, just call a Genie. Appointments can be quickly and professionally re-booked; you can divert your calls and focus all your positive energy on your clients instead.

 

Importantly, you can tell your dream-weaving dryads not to worry, because everything is under control.

 

So, don’t let the school holidays give you a headache. Become the flexible fakir who makes dreams come true. Talk to a Genie today.

 

Jacqui Frost

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Jacqui Frost

Jacqui Frost

Chief Genie

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EmmPower love working with The Office Genies. From the practical and easy onboarding to the actual responses and management of our inbound calls, they are all incredibly friendly and professional and experienced. They have made a massive different to our business, and I am convinced that we have been able to act upon opportunities we not otherwise have had because they have been getting every call that comes in.

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Emm-Power